Careers

Coordinated Entry Support Specialist

Full-Time

Job Description: The Coordinated Entry Support (CES) Specialist creates an atmosphere of hospitality and welcome to all who enter Oak City Cares by providing positive engagement, check-in, service data entry, and initial registration for the guests at Oak City Cares seeking services related to coordinated entry. The Specialist provides the key data entry support related to the provision of coordinated entry intakes and service partner connections conducted at Oak City Cares. In addition to the initial registration, the CES Specialist is responsible for ensuring that all registration data is entered daily in the NC Homeless Management Information System (NCHMIS).

Required Qualifications: Associates or other 2-year degree; minimum of 1-3 years of related experience; previous data entry and data tracking experience; calm and welcoming demeanor; demonstrated understanding of the concepts of hospitality and engagement; an attitude of compassion and acceptance and desire to work with a diverse population is required; must be detail-oriented with strong organizational skills; excellent interpersonal skills to lead volunteers and interact with guests; must be able to multi-task in a fast-paced environment, while maintaining a primary focus on guests and their needs; must be able to handle crisis situations and de-escalate situations while remaining calm and focused; knowledge of and commitment to Catholic social teachings and practices and the mission of Catholic Charities of the Diocese of Raleigh and Oak City Cares; valid NC driver’s license and a vehicle in working order for business use, authorized to work in the US.

Download the full job description.

To apply, please send cover letter with salary requirements and resume to: Kathy Johnson and Tosheria Brown at EmploymentOpportunities@OakCityCares.org.

Basic Needs Services Coordinator

Full-Time

Job Description: The Basic Needs Services Coordinator oversees and coordinates the guest use of the basic needs services, coordinates with volunteers assisting with the shower, laundry, and computer areas, and ensures that all areas remain clean and sanitized for guest use. 

Required Qualifications: High school diploma or GED; 1-3 years of related work experience; must have a calm and welcoming demeanor; demonstrated understanding of the concepts of hospitality and engagement; an attitude of compassion and acceptance is required; must be detail-oriented with strong organizational skills; excellent interpersonal skills to lead volunteers and interact with guests; must be able to multi-task in a fast-paced environment, while maintaining a primary focus on guests and their needs; knowledge of and commitment to Catholic teachings and practices and the mission of Catholic Charities of the Diocese of Raleigh and Oak City Cares; valid identification card or driver’s license; reliable transportation to work; authorized to work in the U.S.

Download the full job description.

To apply, please send cover letter with salary requirements and resume to: Kathy Johnson and Tosheria Brown at EmploymentOpportunities@OakCityCares.org.

Outreach Care Coordinator

Full-Time, Temporary

Job Description: The Outreach Care Coordinator will provide support and connections to services for individuals and families currently experiencing homelessness in Wake County. The Outreach Care Coordinator will help directly connect clients to the OCC Basic Needs and Weekend Meal Programs, as well as on-site partners and other community agencies. They will be an expert diversion specialist providing problem-solving conversations to help clients draw on natural resources to resolve their housing crisis and other needs. In addition, the Outreach Care Coordinator will assess and provide ongoing support and case management. 

Required Qualifications: Bachelors degree in social work or other human services-related field; minimum of 1-3 years of related experience; 2 years experience in case management/homeless services; extensive knowledge of housing and homelessness; ability to work with a wide variety of clientele, with a warm and welcoming attitude; ability to be flexible and work collaboratively in a fast-paced, and rapidly changing work environent while maintaining a sense of calm for guests and partners; strong de-escalation and mediation skills; knowledge of HUD guidelines and experience working with subsidized housing and programs such as Emergency Shelter, Section 8, Shelter Plus Care, Rapid Re-Housing, etc.; current knowledge of best practice models, including Housing First, Coordinated Entry and Assessment, Mental Health Recovery, Harm Reduction, and Critical Time Intervention; authorized to work in the U.S.; valid NC Driver’s license and vehicle in working order for business use; knowledge of and commitment to Catholic teachings and practices and the mission of Catholic Charities of the Diocese of Raleigh and Oak City Cares.

This is a grant-funded temporary position through December 31, 2020.

Download the full job description.

To apply, please send cover letter with salary requirements and resume to: Kathy Johnson and Tosheria Brown at EmploymentOpportunities@OakCityCares.org.

Weekend Meal Program Assistant

Part-Time

Job Description: The Weekend Meal Program Assistant works during the Weekend Meal Program operation at Oak City Cares. Provides hospitality and welcome to people seeking food assistance and to groups providing the food. Effectively communicates with the weekend host volunteers, meal provider groups and the other organizations serving meals and/or share resources to people experiencing homelessness. Position will choose available scheduled shifts to work on weekends to support the Weekend Meal Coordinators.

Required Qualifications: High school diploma or GED and 1 year of experience; great understanding of the concepts of hospitality and engagement; an attitude of compassion and acceptance is required; excellent interpersonal skills to lead volunteers and interact with guests; demonstrated ability to work effectively with a diversity of people from different socio-economic and religious backgrounds; effective communication skills; demonstrated ability to conduct one’s self in a calm and professional demeanor when dealing with the public and/or difficult situations; strong conflict resolution skills’ ability to work productively and multi-task in a fast-paced environment with frequent interruptions; knowledge of and commitment to Catholic social teachings and practices and the mission of Catholic Charities of the Diocese of Raleigh; valid NC driver’s license and a vehicle in working order for business use; authorized to work in the US.

* Please note, this position will be filled by 2 to 3 individuals who will work in 5-hour “shifts” on Saturdays and/or Sundays between the hours of 8:30 am and 6:00 pm.

Download the full job description.

To apply, please send cover letter with salary requirements and resume to: Kathy Johnson and Tosheria Brown at EmploymentOpportunities@OakCityCares.org.

Please no phone calls.

Our Partners

Our Provider Partners

These organizations are part of the ever-growing list of those collaborating to provide medical assistance, behavioral health care, veterans’ services, outreach, employment services, coordination of care and support to Oak City Cares guests.

Salvation Army's Project CATCH
NC FIT
Advance Community Health - Primary Healthcare/Integrated Behavioral Health
Haven House Services - Homeless Youth Services, Street Outreach and Coordinated Entry Support
Interact - Domestic Violence Services and Coordinated Entry Support
Monarch Health - Behavioral Health
Passage Home - Coordinated Entry, Prevention and REACH Program Support for Children
StepUp Ministry - Employment Training Program
The Durham Veterans Administration - Veteran's Services
The Raleigh/Wake Partnership to End and Prevent Homelessness
Wake County Human Services - Public Health - Immunizations and Health Testing
Wake Network of Care - Resource Support
WakeMed PATH Team - Street outreach for unsheltered individuals with serious mental illness
Triangle Family Services - Street outreach for unsheltered individuals
SNAP Supplemental Nutrition Assistance Program

HOURS:

9am-5pm Monday-Friday
9am-6pm on Saturday and Sunday for weekend meals (enter at the side entrance)

1430 South Wilmington Street,  Raleigh, NC 27603

We are accessible via the #21 bus from downtown Raleigh.

Oak City Cares

1430 S. Wilmington St.,
Raleigh, NC 27603

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