COVID-19 Agency Update

 This page will be updated with changes for each of our three programs.

Last updated: July 6, 2020.

A complete list of our currently-offered services can be found here.

Our Weekend Meals Schedule can be found here.

Read our most recent newsletter (sent on May 27th) for updates to our programs and what’s happening at Oak City Cares. 

On April 2, 2020, Kathy Johnson, Executive Director, was interviewed on WRAL TV about the impact of COVID-19 on our programs. Watch the full interview here.


Thank you for thinking of our friends in need during this unprecedented time! To encourage staying at home and reducing exposure during the increase of community spread of COVID-19, we are temporarily suspending all in-person donations for the safety of staff and the donors who are choosing to give. We are so thankful for your support! If you would still like to give, you can click here for our Amazon Wish List or here to make a financial contribution to support the Weekend Meals Program and continued provision of services throughout the pandemic. 


Mobile showers and laundry are available from Monday through Friday – 9 am to 5 pm. The last shower call will be at 4:30 pm, and the last laundry load will be at 3:30 pm. Advance Community Health has expanded their medical services onsite at Oak City Cares to include COVID-19 testing for our friends who may be experiencing symptoms and need to be screened and tested. Walk-in hours for Medical Services are 9 am to 1 pm Monday through Friday. We look forward to resuming our normal Weekday Services as soon as possible and when it is safe to do so. 


Our Care Coordinators are doing all Coordinated Entry Intakes by phone, Monday through Friday from 9 am to 5 pm. For Coordinated Entry, please call 984-344-9599, and select option 4, and one of our Care Coordinators will reach out to you within 24 business hours.



Beginning on Saturday, June 6th, we will offer three meal times at 9:00 am, 12:30 pm, and 4:00 pm on Saturdays and Sundays. In compliance with the Executive Order, 20 guests will be able to sit outside on the patio to enjoy their meal. Once they are finished, 20 more guests will sit on the patio to enjoy their meal, and so on, until everyone has been served. In between each meal, we will sanitize and disinfect the serving and dining areas. 


Supplies: bottled water, cloth masks, brown paper lunch bags, napkins, individually-wrapped hand wipe packets, Ziploc bags, grocery bags, serving gloves (latex & powder free), plastic to-go flatware, disinfecting wipes, and disinfecting spray.

Oak City Cares takes the COVID-19 crisis seriously and has been working closely with local and national health officials for the past several weeks. We will continue to monitor the situation and update our procedures and policies as the situation evolves. Our top priority is the safety and health of our guests, staff, partners, volunteers, and the community. We will strive to maintain as many services as possible to the extent we can safely and reasonably do so. If events necessitate that services change, we will update everyone as quickly as we can.

All of our measures have been implemented through guidance from the Wake County Health Department, Wake County Housing Department, WakeMed Health and Hospitals, and multiple healthcare professionals and partners, as well as following the established protocols and procedures from the CDC and HUD for reducing the spread of infectious disease in the homeless population.

Our Partners

Our Provider Partners

These organizations are part of the ever-growing list of those collaborating to provide medical assistance, behavioral health care, veterans’ services, outreach, employment services, coordination of care and support to Oak City Cares guests.

Salvation Army's Project CATCH
Advance Community Health - Primary Healthcare/Integrated Behavioral Health
Haven House Services - Homeless Youth Services, Street Outreach and Coordinated Entry Support
Interact - Domestic Violence Services and Coordinated Entry Support
Monarch Health - Behavioral Health
Passage Home - Coordinated Entry, Prevention and REACH Program Support for Children
StepUp Ministry - Employment Training Program
The Durham Veterans Administration - Veteran's Services
The Raleigh/Wake Partnership to End and Prevent Homelessness
Wake County Human Services - Public Health - Immunizations and Health Testing
Wake Network of Care - Resource Support
WakeMed PATH Team - Street outreach for unsheltered individuals with serious mental illness
Triangle Family Services - Street outreach for unsheltered individuals
SNAP Supplemental Nutrition Assistance Program


9am-5pm Monday-Friday
9am-6pm on Saturday and Sunday for weekend meals (enter at the side entrance)

1430 South Wilmington Street,  Raleigh, NC 27603

We are accessible via the #21 bus from downtown Raleigh.

Oak City Cares

1430 S. Wilmington St.,
Raleigh, NC 27603

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