Services
Below is the most up-to-date information on our available services. We are accessible via the #21 GoRaleigh bus route from downtown Raleigh.
Oak City Cares is currently serving as an Access Site for Coordinated Entry intakes. If you need a shelter referral, a street outreach team referral, or a Wake County Eviction Prevention Program (WakePrevent!) referrals, we are currently only taking referrals on an in-person, walk-in basis at our facility during opening hours.
WEEKEND MEALS
On Saturdays and Sundays, we offer three meals at three meal times – 9:00 am, 12:30 pm, and 3:00 pm.
COORDINATED CARE
Meet with a Care Coordinator at our facility between 9 am and 5 pm, Monday through Friday. At this time we are currently only accepting walk-in appointments, and will not be able to provide services or coordinated entry over-the-phone.
WEEKDAY SERVICES
Showers and laundry are available Monday through Friday from 9am to 5pm. The last call for shower services is 4:30 pm and the last call for laundry services is 3:30 pm.
Advance Community Health walk-in hours for Primary Medical Services are from 9am to 1pm, and by appointment 2pm-4pm on Monday, Tuesday and Thursday. Behavioral Health & Mental Health Services hours are Monday – Friday 9am to 1pm, 2pm to 4:30pm.
Coordinated Care
Oak City Cares is a comprehensive, coordinated approach to making homelessness rare, brief, and non-recurring in Wake County. Key services address housing, employment, health, and hunger for the most vulnerable of our Wake County neighbors who struggle to navigate the multitude of services available. This new model brings services together, in a convenient downtown Raleigh location, to create a path for individuals and families to stable housing and renewed hope. Catholic Charities of the Diocese of Raleigh created the nonprofit Oak City Cares to coordinate multiple services from Wake County nonprofits and Wake County Human Services in one central hub, ensuring people get onsite help and serving as a bridge to the ongoing resources they need. Now, Oak City Cares is a separate 501(c)3 nonprofit. Oak City Cares also brings together volunteers from faith communities, humanitarian organizations, and the business community to provide hospitality and support. Each person who comes through the door receives compassionate care and professional assistance finding what they need – all under one roof.
How It Works
An Oak City Cares Care Coordinator engages with each guest to learn more about their situation and evaluate how provider agencies and outside partners, might be able to assist them with their specific challenges.
In addition to the services provided by our on-site service providers, guests have access to:
- Showers
- Free Washers and Dryers
- Computer Access
- Landline Telephones
- Lock-able Cell Phone Charging Station
- Weekend Meals
Our Partners
Our Provider Partners
These organizations are part of the ever-growing list of those collaborating to provide medical assistance, behavioral health care, veterans’ services, outreach, employment services, and coordination of care and support to Oak City Cares guests. Visit our Providers Page for the full list of partners.
