Click here for a rundown of our weekly services, and on-site partner services.

We are accessible via the #21 GoRaleigh bus route from downtown Raleigh.

Oak City Cares serves as an Access Site for Coordinated Entry intakes. If you need a shelter referral, a street outreach team referral, or a Wake County Homelessness Prevention Program referral, we are currently only taking referrals on an in-person, no appointment necessary basis at our facility during opening hours.


On Saturdays and Sundays, we offer three meals at three meal times – 9:00 am, 12:30 pm, and 3:00 pm.


Meet with a Care Coordinator at our facility between 9 am and 5 pm, Monday through Friday. Care Coordinators meet with guests on a first come, first served basis and no appointment is necessary.  We do not currently accept appointments, and are unable to provide services or coordinated entry over-the-phone.


Showers and laundry are available Monday through Friday from 9am to 5pm. The last call for shower services is 4:30 pm and the last call for laundry services is 3:30 pm.

Advance Community Health walk-in hours for Primary Medical Services are from 9am to 1pm, and by appointment 2pm-4pm on Monday, Tuesday and Thursday. Behavioral Health & Mental Health Services hours are Monday – Friday 9am to 1pm, 2pm to 4:30pm. 

Coordinated Care

Oak City Cares is a comprehensive, coordinated approach to making homelessness rare, brief, and non-recurring in Wake County. Key services address housing, employment, health, and hunger for the most vulnerable of our Wake County neighbors who struggle to navigate the multitude of services available. This new model brings services together, in a convenient downtown Raleigh location, to create a path for individuals and families to stable housing and renewed hope. Catholic Charities of the Diocese of Raleigh created the nonprofit Oak City Cares to coordinate multiple services from Wake County nonprofits and Wake County Human Services in one central hub, ensuring people get onsite help and serving as a bridge to the ongoing resources they need. Now, Oak City Cares is a separate 501(c)3 nonprofit. Oak City Cares also brings together volunteers from faith communities, humanitarian organizations, and the business community to provide hospitality and support. Each person who comes through the door receives compassionate care and professional assistance finding what they need – all under one roof.

How It Works

An Oak City Cares Care Coordinator engages with each guest to learn more about their situation and evaluate how provider agencies and outside partners, might be able to assist them with their specific challenges.

In addition to the services provided by our on-site service providers, guests have access to:

  • Showers
  • Free Washers and Dryers
  • Computer Access
  • Landline Telephones
  • Lock-able Cell Phone Charging Station
  • Weekend Meals

Our Partners

Our Provider Partners

These organizations are part of the ever-growing list of those collaborating to provide medical assistance, behavioral health care, veterans’ services, outreach, employment services, and coordination of care and support to Oak City Cares guests. Visit our Providers Page for the full list of partners.

Salvation Army's Project CATCH
Advance Community Health - Primary Healthcare/Integrated Behavioral Health
Haven House Services - Homeless Youth Services, Street Outreach and Coordinated Entry Support
Interact - Domestic Violence Services and Coordinated Entry Support
Monarch Health - Behavioral Health
StepUp Ministry - Employment Training Program
The Durham Veterans Administration - Veteran's Services
Wake County Human Services - Public Health - Immunizations and Health Testing
Wake Network of Care - Resource Support
WakeMed HEART Team - Street outreach for unsheltered individuals with serious mental illness
Triangle Family Services - Street outreach for unsheltered individuals
SNAP Supplemental Nutrition Assistance Program
SouthLight Healthcare
FIGS of Wake County

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