COVID-19 Response and Services Update

 Below is the most up-to-date information on our available services. We are accessible via the #21 GoRaleigh bus route from downtown Raleigh.


Beginning on Saturday, August 1st, we will offer three meals at two meal times – 9:00 am and 12:30 pm on Saturdays and Sundays. The 12:30 pm service time will provide a lunch and a dinner to-go. In compliance with the Executive Order, 20 guests will be able to sit outside on the patio to enjoy their meal. Once they are finished, 20 more guests will sit on the patio to enjoy their meal, and so on, until everyone has been served. In between each meal, we will sanitize and disinfect the serving and dining areas.


Are you experiencing homelessness? Call the House Wake! Access Hub at 919-443-0096 directly or call 984-344-9599 and select option 4 Monday through Friday from 8 am to 5 pm. Oak City Cares will remain an Access Site for the Access Hub, but the Access Hub can be reached directly by calling 919-443-0096. 


Mobile showers and laundry are available Monday through Friday from 9 am to 3 pm. We have adjusted our Basic Needs Program hours of operation during the summer months due to the extreme heat. Advance Community Health has expanded their medical services onsite at Oak City Cares to include COVID-19 testing for our friends who may be experiencing symptoms and need to be screened and tested. Walk-in hours for Medical Services are from 9 am to 1 pm, Monday through Friday. We look forward to resuming our normal Weekday Services as soon as possible and when it is safe to do so.

  • Public Computers (Daily)
  • Public Telephones (Daily)
  • Showers (Daily)
  • Laundry Services (Daily)
  • Coffee Café (Daily)
  • Housing Crisis Resources (Daily) – HouseWake! Access Hub
  • Primary Urgent Medical Care Services (Mondays, Tuesdays, Thursdays)
  • Public Health Services – HIV, STD and Hep C Testing and Education (Wednesdays, Fridays)
  • Mental Health Services (Mondays, Wednesdays)
  • Youth and Children Assessments, Screenings and Service Connections (Mondays, Wednesdays, Fridays)
  • More to come….

Coordinated Care

Oak City Cares is a comprehensive, coordinated approach to making homelessness rare, brief, and non-recurring in Wake County. Key services address housing, employment, health, and hunger for the most vulnerable of our Wake County neighbors who struggle to navigate the multitude of services available. This new model brings services together, in a convenient downtown Raleigh location, to create a path for individuals and families to stable housing and renewed hope. Catholic Charities of the Diocese of Raleigh created the nonprofit Oak City Cares to coordinate multiple services from Wake County nonprofits and Wake County Human Services in one central hub, ensuring people get onsite help and serving as a bridge to the ongoing resources they need. Now, Oak City Cares is a separate 501(c)3 nonprofit. Oak City Cares also brings together volunteers from faith communities, humanitarian organizations, and the business community to provide hospitality and support. Each person who comes through the door receives compassionate care and professional assistance finding what they need – all under one roof.

How It Works

An Oak City Cares Care Coordinator engages with each guest to learn more about their situation and evaluate how provider agencies and outside partners, might be able to assist them with their specific challenges.

In addition to the services provided by our on-site service providers, guests have access to:

  • Showers
  • Free Washers and Dryers
  • Computer Access
  • Landline Telephones
  • Lock-able Cell Phone Charging Station
  • Weekend Meals

Our Partners

Our Provider Partners

These organizations are part of the ever-growing list of those collaborating to provide medical assistance, behavioral health care, veterans’ services, outreach, employment services, and coordination of care and support to Oak City Cares guests. Visit our Providers Page for the full list of partners.

Salvation Army's Project CATCH
Advance Community Health - Primary Healthcare/Integrated Behavioral Health
Haven House Services - Homeless Youth Services, Street Outreach and Coordinated Entry Support
Interact - Domestic Violence Services and Coordinated Entry Support
Monarch Health - Behavioral Health
Passage Home - Coordinated Entry, Prevention and REACH Program Support for Children
StepUp Ministry - Employment Training Program
The Durham Veterans Administration - Veteran's Services
The Raleigh/Wake Partnership to End Homelessness
Wake County Human Services - Public Health - Immunizations and Health Testing
Wake Network of Care - Resource Support
WakeMed PATH Team - Street outreach for unsheltered individuals with serious mental illness
Triangle Family Services - Street outreach for unsheltered individuals
SNAP Supplemental Nutrition Assistance Program


9am-5pm Monday-Friday
9am-6pm on Saturday and Sunday for weekend meals (enter at the side entrance)

1430 South Wilmington Street,  Raleigh, NC 27603

We are accessible via the #21 bus from downtown Raleigh.

Oak City Cares

1430 S. Wilmington St.,
Raleigh, NC 27603

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